Included in your tariff
5G high speed for mobile surfing
You automatically surf at the maximum available speed in our 5G and 4G|LTE network. Domestically, you use 5G – wherever it is available. You need a 5G-capable device for this. We are gradually expanding our 5G network: You can find the current status on our pageNetwork coverage.13
Taking your phone number with us is easy and free
That's how it's done:
- You conclude your mobile phone contract online.
- You will receive your SIM card with a new Vodafone phone number. This means you can make calls and surf the internet straight away.
- Request us online to take your existing phone number with you. That workshere.
With GigaDepot you take unused data volume with you into the next month
If you have used up your data volume in one month, you use your remaining data volume from the previous month. Automatically and free of charge. Also in other EU countries.
Telephone flat rate to all German networks and EU roaming
You can make unlimited calls to all German networks - including video telephony, WiFi calling and calls to the mailbox. And in HD call quality – thanks to Voice over LTE. You also have an SMS flat rate in all German mobile networks.
In other EU countries you can surf for free with the data volume of your tariff. And you can call and text there and to Germany at no additional cost. Incoming calls within the EU also cost you nothing.
With SpeedGo you always have enough data volume
If you have completely used up your data volume and your GigaDepot, we will activate your data volume up to 3 times in a row - 250 MB each for €3. Before we book SpeedGo for you for a fee, you will always receive an information SMS. And you can always decline via SMS.2
our service – included in selected mobile phone tariffs
Old against new
We will pay you a high exchange premium for your old smartphone, tablet or laptop if you choose a new device when ordering your tariff.
On-site replacement in the event of a defect
The clever alternative to device insurance for smartphones, tablets and laptops. Regardless of whether it is broken, defective or water damaged.
Instant start
Ordered today, making calls and surfing tomorrow.
Try for 30 days*
Devices, network, tariff – you can test everything for a month without obligation.
service
Old versus new bonus depends on the device sent in (model & brand). Payout after sending in your old device. The old versus new (trade-in) conditions apply. The service does not include devices that were given out as a free gift or as a second device as part of a promotion.
24-hour exchange service applies to smartphones in conjunction with the All-Net-Flat and only with a simultaneous contract extension (24 months) and return of the defective device. Does not apply to intentional damage. In self-inflicted cases, exchange only once within 12 months. The service does not include devices that were given out as a free gift or as a second device as part of a promotion. The additional terms of service apply.
Immediate start: If you order mobile phone products such as all-net flat rate, mobile phone and data flat rate etc. and select the overnight service, you can get started tomorrow: If you order by 8:00 p.m. Monday to Friday (Saturday by 12 :00 p.m.) (received in the electronic ordering system), you will receive your available delivery on the next working day (first delivery attempt within Germany; islands and invalid destination addresses excluded). Orders received after 8 p.m. on public holidays or days before public holidays: delivery approximately on the next working day. More details are oursDescription of servicesrefer to.
Test for 30 days: special cancellation possible in the first month. We will immediately refund you any device price you may have paid and will only charge you for specific consumption costs incurred (e.g. international phone calls) as well as the prorated basic fee for each day. Collection service: To return your smartphone or tablet, simply use the return slip in your package. You can hand in the package at any DHL branch or Hermes ParcelShop. Alternatively, you can also send an email to:
info@smarthandy.shop
Order our free pick-up service. The package will be conveniently picked up at your desired address Monday to Saturday, on a day of your choice, between 8 a.m. and 8 p.m.